• NGCOA Brings Members Affordable, Scalable Payment Technology Solutions with New Partnership

    The National Golf Course Owners Association is pleased to announce it has entered into a corporate partnership agreement with First American Payment Systems, one of the nation’s leading payment services providers.

    NGCOA members will now be able to save money and streamline processes through a holistic solution set, with both “off the shelf” payment processing options and more sophisticated payment technology that can integrate easily within golf software platforms. Payment technology integration options include recurring billing, online payments, secure payment technology with PCI compliance and integrated payments tools.

    “The cost of accepting and processing payments is a substantial one for golf course owners,” said Jay Karen, NGCOA CEO. “We are thrilled to have found a provider like First American who helps business owners manage payment processing in the most effective, cost-efficient manner possible.”

    “Simplifying your club’s payment services shouldn’t be complicated,” said Bill Lodes, First American’s EVP of Business Development & Strategy. “With First American, it’s a refreshing process. We are transparent. We do what we say we will do. Our customers stay with us because, as months turn into years, their experience with First American reflects exactly that.”

    NGCOA members can access First American’s products and services through the association’s Smart Buy Marketplace purchasing program at

  • PGA of America Becomes NGCOA Executive Partner

    The National Golf Course Owners Association is pleased to announce a new partnership with the PGA of America that actively supports the PGA's initiatives and also promotes the success of golf courses and the greater industry. This includes player and customer-development programs, education and curriculum support, and connectivity for PGA Career Services.

    As a new Executive Partner, the PGA of America will have increased recognition and active participation in NGCOA programs and services, including the Multi Course & Resort Operators Retreat 2019 (July 23-24 in Monterey, California); Golf Business Conference 2020 (Jan. 20-22, 2020, co-located with the 2020 PGA Merchandise Show in Orlando, Florida); and in both Golf Business magazine and the Golf Business Podcast throughout the year.

    "There has always been a great deal of synergy between the two organizations," said Jay Karen, NGCOA CEO. "We work together on several projects. For example, the NGCOA is bringing our Golf Business Conference to the PGA Merchandise Show, and we're assisting with education at the PGA Fashion & Demo Experience in August. It only makes sense to be in lockstep on more opportunities to support golf courses."

    "The PGA of America is dedicated to working with our Allied Associations to make a lasting impact on the future of the game," said PGA of America CEO Seth Waugh. "We are proud to partner with the NGCOA to drive new initiatives that evolve the game, as well as provide educational and employment opportunities for our Members and the golf industry."
  • NGCOA Members Save Up to 50% on HR and Payroll Costs

    The National Golf Course Owners Association is pleased to announce its newest corporate partnership agreement with Deluxe Payroll, one of the nation’s leading payroll and human resource services providers, and part of Deluxe Corporation, a trusted, tech-enabled solutions company. This new member benefit is now available through the association's purchasing program, the NGCOA Smart Buy Marketplace (

    "Payroll and human resource services can be costly, time-consuming and complicated, especially if the course doesn’t have a full-time, trained staff person handling it," said Jay Karen, NGCOA CEO. “Deluxe Payroll can act as the HR department for smaller golf course businesses, and a strong partner for golf businesses with larger staff and more complex requirements.”

    Within this new NGCOA member benefit, course owners and operators can choose from an array of flexible payroll and human resources solutions, including payroll processing and tax deposits, “Hire-to-Retire” solutions, a “Pay-As-You-Go” workers comp payment plan, integrated time and attendance platform, and much more, all fully-administered and supported by Deluxe Payroll. NGCOA members will also find value and convenience in having one single point of contact at Deluxe Payroll.

    “The partnership between Deluxe Payroll and the NGCOA is a natural fit,” said Brian Pfeifer, VP of Sales & Business Development for Deluxe Payroll. “For over 35 years, Deluxe Payroll has met diverse client needs and brought important innovations to the hospitality and golf course industry. Our superior customer service model and flexibility in meeting the needs of our clients has led to an industry-leading client retention rate. NGCOA members will receive the same high level of customer service from Deluxe Payroll that they receive from their association.”

    About Deluxe Corporation

    Deluxe is a trusted, tech-enabled solutions company, serving enterprises, small businesses and financial institutions, offering a range of solutions to help customers manage and grow their businesses. Approximately 4.8 million small business customers access Deluxe’s wide range of products and services, including incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization, payroll services along with customized checks and forms. For our approximately 4,600 financial institution customers, Deluxe offers industry-leading programs in data analytics, customer acquisition and treasury management solutions, including fraud prevention and profitability as well as checks. Deluxe is also a leading provider of checks and accessories sold directly to consumers. For more information, visit us at, or

    Deluxe Point of Contact:
    Brian Pfeifer, VP, Sales & Business Development,, 443-279-9000
  • NGCOA Launches 401(k) Program for Golf Industry

    The National Golf Course Owners Association is pleased to announce it is now offering its members an effective and competitive Lincoln Financial’s 401(k) Retirement Program, managed in partnership with Commonwealth Financial Group. This solution will help NGCOA members reduce their fiduciary and administrative responsibilities while offering an effective and competitive 401(k) plan benefit for their employees. Lincoln Financial’s products and services are now available to NGCOA members through the association’s Smart Buy Marketplace purchasing program (

    “Oftentimes the administrative and cost burdens of 401(k) programs prohibit smaller businesses from offering retirement benefits to their employees,” said Jay Karen, NGCOA CEO. “Because we can now aggregate our members under one umbrella, golf courses of all sizes will realize sizable reductions in fees and administrative responsibilities. We migrated the NGCOA headquarters program to Lincoln, and we immediately started saving and have access to a wide selection of well-performing investment options.”

    The NGCOA Multiple Employer 401(k) Program, powered by the Lincoln Financial Group, brings golf businesses a retirement plan that:

    • Allows the owner/operator to focus on the core business, and heavily reduce the administrative burden
    • Gives peace of mind, with reduced liability
    • Offers competitive/reduced administrative costs, with improved productivity, based on economy of scale
    • Is an easy approach to offering employees a quality benefit that can help them prepare for retirement 

    About Lincoln Financial Group's Retirement Plan Services

    For more than 50 years, Lincoln Financial Group’s Retirement Plan Services (RPS) business has been helping savers boost their retirement readiness through employer-sponsored plans. Our retirement plans help employers recruit and retain top talent, while our combination of high-tech and high-touch service creates an engaging customer experience that drives positive outcomes. The RPS business helps people understand how steps they take today can help them get to and through retirement tomorrow. The business serves approximately 1.5 million participants through 20,000 plan sponsors with $72 billion in assets under management as of September 30, 2018.
  • Annual Golf Business Conference to be Co-Located With PGA Merchandise Show Beginning in 2020

    CHARLESTON, S.C. (January 18, 2019) – The National Golf Course Owners Association, the PGA of America and PGA Golf Exhibitions have announced a multi-year, strategic alliance to co-locate the annual Golf Business Conference with the PGA Merchandise Show in Orlando, beginning in 2020.

    The Golf Business Conference, hosted by NGCOA for over thirty years, is the industry’s largest meeting specifically for golf course owners and operators.  The event typically has nearly forty classes and workshops on the most critical areas of golf course operations, a casual golf outing for attendees and sponsors to network, and an awards banquet to recognize some of the most significant contributors to the golf industry.  With PGA Golf Exhibitions’ operational assistance, the conference will be held at the Orange County Convention Center Monday through Wednesday, Jan. 20-22, 2020. Information about the Golf Business Conference and details of this year’s program can be found at

    “We are pleased to bring the Golf Business Conference to Orlando, a popular destination among golf course operators and vendor partners, during PGA Show Week, one of the biggest weeks of the year for the golf industry,” said NGCOA Chief Executive Officer, Jay Karen, CAE.  “NGCOA members will experience significant value in the new site and location for our event programming and we look forward to working with PGA Golf Exhibitions and the PGA of America to enhance the conference.”

    During the Golf Business Conference, the NGCOA will continue to offer a variety of sponsorship opportunities for vendors.  For vendors exhibiting at the PGA Merchandise Show, the 2020 Golf Business Conference schedule will allow course owners and operators ample time to explore the PGA Show Floor on Wednesday before the conference concludes, as well as all day Thursday and Friday.  Vendors of all kinds will have many options to see course owners and operators.

    “PGA Golf Exhibitions is pleased to work with the NGCOA on this valuable opportunity to further collaborate with owners and operators during PGA Show Week,” said PGA Golf Exhibitions Event Vice President Marc Simon.  “We look forward to the opportunity to welcome even more NGCOA members to connect face-to-face with leaders from all aspects of the industry to drive forward the business of golf and grow the sport.”

    “The PGA of America is excited that the new proximity of the NGCOA’s Golf Business Conference--beginning with next year’s PGA Merchandise Show--will create special collaboration opportunities for PGA Members to discover, learn and share best practices with golf course owners and operators,” said PGA President Suzy Whaley, PGA/LPGA. “For example, the alignment will lead to enhanced opportunities for PGA Professionals to access career-specific education topics that are important to course owners, as well as opportunities for owners to learn about the programs and initiatives that are important to our nearly 29,000 PGA Professionals.”

    The NGCOA will remain a partner of the Golf Industry Show (GIS) along with the Golf Course Superintendents Association of America (GCSAA) GCBAA, ASGCA, NGF and USGA.  NGCOA will continue to host its semi-annual gathering of the Top Agronomic Officers at the GIS. For more information and to register for the 2019 GIS, which takes place Feb. 2-7 in San Diego, please visit The NGCOA plans to continue hosting the Golf Business TechCon and other new concept events each fall in the central and western areas of the United States.
  • NGCOA Offers Members Insurance in New Corporate Partnership

    “NGCOA Insurance Services” Makes Health, Property & Casualty, and Flood Mitigation Services Accessible and Affordable for Golf Courses of All Sizes

    Charleston, S.C. (January 29, 2019) - The National Golf Course Owners Association (NGCOA) is pleased to announce “NGCOA Insurance Services,” its newest member offering under a corporate partnership agreement with Holmes Murphy and Flood Risk America. This new partnership provides golf courses and their employees with comprehensive and cost-effective medical, property casualty, and flood mitigation service benefits.

    NGCOA member golf courses and their employees will have access to best rates on:

    • Medical & Pharmacy (includes Dental, Vision, Life and Disability insurance). NGCOA members can save an average of 10% on their healthcare and pharmacy spend.
    • Property & Casualty Insurance. NGCOA members eligible for captive solutions can earn an average 30% of premium, less for guaranteed cost plans.
    • Flood Mitigation Services. NGCOA members receive a detailed flood risk assessment, 24/7 flood monitoring, and 24/7 flood mitigation and defense.
    Learn more about NGCOA Insurance Services at

    “The majority of our member courses are small and medium-sized businesses, which are often challenged to find comprehensive and well-priced benefits and insurance for their employees and their properties,” said Jay Karen, Chief Executive Officer of NGCOA. “With the purchasing power of more than 3,500 member courses, our insurance partners are perfectly positioned to deliver great value for all our member courses - no matter the size.”

    “Holmes Murphy is proud to lend our national resources to this exciting new partnership with NGCOA. We feel our combined talents and expertise will only fuel what NGCOA already offers its golf courses and their employees around the country, said Greg Stitts, Vice President of Holmes Murphy. “Our goal has always been, and will continue to be, to grow and protect everything our insureds have worked so hard for. This partnership is better than ‘par’ and we’re excited to get it off the ground!”

    “Flood Risk America wants to establish a trusting relationship with our clients, while protecting their investments with the most superior flood protection measures,” said Tiffany Largey, Partner & COO of Flood Risk America/ Flood Risk Canada. “Our services allow golf course owners to remain worry-free, keep courses open after severe flooding events, and maintain overall member satisfaction.”