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NGCOA Golf Business - Episode 4 - Michelle Tanzer, Allison George & Del Ratcliffe, and Jay Karen

Attorney Michelle Tanzer of Gray Robinson talks about partnerships between distressed golf courses and homeowner associations; Allison George and Del Ratcliff share some of their trials and tribulations in dealing with irrigation issues and more; and NGCO CEO Jay Karen discusses the government's...


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NGCOA Golf Business - Episode 3 - Rand Jerris, Whitey O'Malley & Don Rea, Mike Ketterman & David Hamilton

Rand Jerris of USGA shares how today's tech is showing us about our courses; Whitey O'Malley and Don Rea talk on Owner to Owner find ways strengthen the bottomline; and Mike Ketterman catches up with David Hamilton about NCCOA's Smart Buy program.


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NGCOA Golf Business - Episode 1 - Steve Mona, Allison George & Whitey O'Malley, Jay Karen

Inaugural episode of the Golf Business Podcast! This week, host Charlie Birney talks with Jay Karen about the new report from the Tee Time Coalition and also with Steve Mona on the recent trip to Washington, DC for National Golf Day. And Allison George of Toad Valley and Whitey O'Malley from...


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NGCOA Golf Business - Episode 2 - Elisa Gaudet, Del Ratcliffe & Rock Lucas, Mike Loustalot

Welcome to the second episode of the Golf Business Podcast! We talk with Elisa Gaudet about Women's Golf Day, then Del Ratcliffe and Rock Lucas talk about some crazy stuff, all of it relevant!, and Mike Loustalot talks about the ORCA report and really looking at our numbers.


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NGCOA Golf Business - Episode 1 - Steve Mona, Allison George & Whitey O'Malley, Jay Karen

Host Charlie Birney talks with Steve Mona, CEO of the World Golf Foundation, about National Golf Day; Allison George of Toad Valley and Whitey O'Malley from Saddleback have some springtime Owner to Owner chat; and NGCOA CEO Jay Karen talks about the new report from the Tee Time Coalition.



Event
2018 Golf Business Conference

Online registration not available for Industry Suppliers or Corporate Members, please contact for 843-471-2736 more information about participating. It’s no secret that the golf business is challenging. From competing against countless other entertainment options to adjusting to ever-changing...

 02-06-2018 00:00 - 02-08-2018 12:00 CT
 San Antonio TX


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Hospitality Series: 3 Steps to Create Your Service Blueprint

Presented by Whitney Reid Pennell In addition to your training manuals, Standard Operating Procedure (SOP) documents and strategic plans, do you also have a clearly defined (and up-to-date) service blueprint? If not, you should. A service blueprint is a living document that shows how the...


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Hospitality Series: 5 Tips to Create a Strong Service Culture

Presented by Whitney Reid Pennell The service culture at your course is one of the cornerstones upon which the entire customer experience is built. Service IS your competitive advantage! The process of creating a strong service culture begins with identifying the culture you actually have;...


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Golf USA Tee Time Coalition: How To Make It Work For You

Presented by Jared Williams, Managing Director, GUSATTC By now, you’ve heard of the Golf USA Tee Time Coalition (GUSATTC), but you might not be sure quite what to make of it. Jared Williams, managing director of GUSATTC, will give attendees of this session a comprehensive overview of the...