Webinars

Hospitality Series: 5 Tips to Create a Strong Service Culture 

06-30-2017 12:34

Presented by Whitney Reid Pennell
The service culture at your course is one of the cornerstones upon which the entire customer experience is built. Service IS your competitive advantage! The process of creating a strong service culture begins with identifying the culture you actually have; defining the culture you want; and pinpointing any inconsistencies or gaps between the two. This program will highlight five tips to transform your team into providers of the culture of excellence that’s unique to your operation.

#Education #BackOffice #Webinar #Marketing

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